Privacy Policy

Effective Date: 1 September 2024

Last Updated: 26 October 2024

1. Introduction

MagicPhoto Pro ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your personal data when you use our services, including our website and sub-products.

By using our services, including our website and sub-products such as:

you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, and other contact details provided through our forms, including those collected via Typeform.
  • Payment Information: Payment details processed securely via Stripe.
  • Photos and Images: Photos you upload for our services.
  • Usage Data: Information on how you access and use our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To process and deliver the photo enhancement services you have requested.
  • Communication: To contact you regarding your order, including delivery of photos via email from the magicphoto.pro domain.
  • Improvement: To improve our services and user experience.
  • Legal Obligations: To comply with legal requirements and enforce our Terms and Conditions.

4. Data Retention

  • Retention Period: We retain your uploaded photos and generated images for up to 20 business days after delivery. This period may be extended if refinement rounds are requested.
  • Deletion: After the retention period, all your photos and generated images will be permanently deleted from our systems.
  • User Responsibility: You are responsible for downloading and saving your images before they are deleted.

5. Third-Party Service Providers

We use third-party services to facilitate our operations:

5.1 Cloud Storage

  • We use third-party cloud service providers such as Google Cloud Platform, Amazon Web Services (AWS), or Microsoft Azure to store and process your photos and data securely.

5.2 Data Collection Forms

  • We use Typeform to collect information and photos from you after you purchase a package. Typeform's privacy policy can be found on their website.

5.3 Payment Processing

  • All payments are processed through Stripe. We do not store your payment details. Stripe's privacy policy can be found on their website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • Encryption: Data transmitted between your device and our servers is encrypted using SSL technology.
  • Access Controls: Access to your personal information is limited to authorized personnel who require it to perform their job duties.

7. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors and service providers who perform services on our behalf.
  • Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By providing your information, you consent to such transfers.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to the processing of your personal data.
  • Restriction: Request the restriction of processing your personal data.
  • Portability: Request the transfer of your personal data to another party.

To exercise these rights, please contact us via the contact form on our website.

10. Children's Privacy

Our services are intended for use by individuals aged 18 and older. However, we recognize that adults may wish to use our services to process photos of their dependents, such as babies or minors under their guardianship. In such cases:

  • Parental Consent: By uploading photos of your dependents, you confirm that you are the parent or legal guardian and consent to the processing of their personal information as described in this Privacy Policy.
  • Use of Information: We will use the photos and information of your dependents solely for the purpose of delivering the services you have requested.
  • Protection of Minors: We are committed to protecting the privacy of minors. We do not knowingly collect personal information directly from individuals under the age of 18 without parental consent.

If we become aware that we have collected personal data directly from a child under 18 without parental consent, we will take steps to remove that information.

11. Email Communications

  • Delivery of Photos: Photos may be emailed to you upon delivery from the magicphoto.pro domain.
  • Marketing Communications: With your consent, we may send you promotional emails. You can opt out at any time by following the unsubscribe instructions in the email.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via the contact form on our website.